“Die Goldenen Schlüssel” is a member of the international association “Les Clefs d’Or”, which is officially registered as the “Union Internationale des Concierges d’Hôtels” (UICH). It is an international network of hotel concierges with common interests and goals. Our organisation is non-political and non-religious; it does not belong to a trade union. Les Clefs d’Or, and hence also “Die Goldenen Schlüssel”, is about much more than that. Our organisation aims to assist national and international travellers throughout the world, making their stay in our hotels and cities an extraordinary experience. It is also about our profession which, for so many of us, is truly our vocation, and how it will develop in future. It is about promoting young colleagues, networking, engaging in exchange and honing our skills. Above all, however, it is about friendship, reflected not only in our daily collaboration, but also in initiatives such as our social welfare fund that provides assistance to members who are too ill to work or in need of support. Friendship is what essentially shapes us, as our slogan shows: In Service through Friendship.